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'Fit for BPO' Advisory Service
The
global Information Technology outsourcing and
Business Process Outsourcing (BPO) industry is
projected to be worth approximately a trillion
dollars p.a. by 2008. India has grown offshore BPO
services alone from $565m in 2000 to $3.6bn in 2004
and now several nations are readying themselves to
become a global location of choice. Organisations
within these countries are currently performing a
range of front and back-office business processes
for a number of global institutions on both a
third-party and offshore subsidiary (or 'captive')
basis. This is the service economy of the future and
is an enormous opportunity for the maximisation of
foreign direct investment, new employment and
potential tax revenues. These opportunities are
achievable for a wide number of countries.
Service Offering
The
'Fit for BPO' advisory service will provide you with
a current-state assessment of your country against
two of the current leading European and Asian
destinations for these services. The benchmarking
will be performed against the following criteria:
Once
we have performed the benchmarking exercise, our
report will then analyse the areas where development
is required to stimulate economic growth and
competition. The report will clearly identify the
commercial areas which need to be developed for your
country to make it attractive as a location of
choice.
One
of our researchers will visit your country as an
integral part of the reporting process, to
understand the benefits and challenges faced at an
operational level.
Benefits
Top
The
offshore IT and BPO market has started to look
beyond low-cost as the reason for tasks to be sent
to an offshore location. Now nations themselves need
a value proposition as regions compete for this
international flow of work. Defining a national
value proposition is the key to generating inward
investment. Examples of other value propositions
that bypass the low-cost debate are:
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Cultural fit with higher-cost economies;
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Specific language capabilities;
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Risk mitigation by using alternative
environments;
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Niche capabilities within a country.
Identifying the right positioning and value
proposition will help you share in this fast-growing
global market.
For more information on
this service email:
Paul Aggett
or click
here
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