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Consulting Services
At Magellan, we assist our clients throughout the
end-to-end project life cycle and beyond, tailoring
our proposition to the client's individual needs.
Our clients can elect to utilise some or all of the
following services:
Magellan
Discovery
Magellan have developed a comprehensive methodology
'Magellan Discovery',
targeted at companies of all sizes and disciplines
that are considering outsourcing or offshoring any
aspect of their business operations. With Magellan
companies are able to start outsourcing with
as few as 2 FTE's (Full Time Equivalent).
Fit For BPO Advisory Service
Magellan
have developed the
'Fit
for BPO' Advisory Service,
to help potential providers and locations understand
the value proposition by
providing a current-state assessment of your
country, identify areas for development and help you
develop a value proposition for your country so that
you can share in this fast-growing global market.
BPO Health Check
Top
One of our core offerings is the
‘BPO Health
Check’,
for organisations who have already
outsourced. It enables organisations to
understand the success of their current outsourcing
relationship and identifies areas for improvement.
Outsourcing, Offshoring and Shared Service Centres
(both to third parties and in-house operations)
We offer strategy definition and feasibility
analyses to establish the need for on or offshore
outsourcing or shared services and to gauge likely
long-term ROI. We also identify and offer process
improvements within those core areas best kept
in-house.
We can also administer supplier sourcing, location
selection and set up, the brokering of contracts and
even the long-term management of outsourcing
agreements.
Process Re-engineering
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We will approach your
business with a fresh perspective, supported by
extensive industry experience. Whether processes are
to be outsourced or kept in house, their
optimisation is often key to improving efficiency
and profitability. Our consultants offer process and
systems design to do just that.
Operational Project and Programme Management
Our involvement need not stop upon implementation of
a project, programme or system. We are willing and
able to see any project through to completion; any
programme to maturity; any system to BAU. We will
not simply offer set-up advice and move on – we are
able to offer support and QA throughout the entire
lifecycle of any initiative.
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