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Some
key drivers for implementing an outsourcing
solution
"I did
not think that outsourcing could be an option for our firm, we are a medium sized firm and wanted to
started a pilot with offshoring 4 staff, not 50 or 100 as is
usually required. "
"Our firm is located within an easy commute into the
centre of London and we found an increasing needed to
compete with London salaries or lose out on quality
staff."
"Our office was becoming
increasingly
busy and we needed to employ more fee earners but were
running out of the space. By outsourcing the additional support staff
requirement we were able to employ more fee earners and
have the extra support work covered without the expense of
opening a second office."
"By
removing the bulk of mundane audio typing we could free up
70% of our onshore secretaries' time. This extra time was
used to put the secretaries into a semi fee earning role
where they had career development opportunities and the
fee earners' time was then again freed up to take on
other
work."
"Our clients
are expecting a higher level of
service at a lower cost."
"We
are a small firm and therefore did not have anyone
in-house who had had the time or the experience to
implement a project like this successfully."
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