If you can't find the
answer to your question below, please email our
Senior Account Manager
Liz Knight
with your question, and she will be pleased to
help.
Click on the question
below to go directly to the explanation.
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How many offshore staff can I
start with?
You will be able start off with as few as 2 FTEs
(Full Time Equivalents)
and grow your offshore team as your business grows.
We do
not have experience of outsourcing in our organisation?
You do not need
any
experience, as long as you are able to appoint a
senior person within your
organisation to sponsor the initiative. At Magellan, we have unparalleled
experience and knowledge that will enable you to not only implement the project
successfully, but also to ensure it continues to deliver the benefits as your business evolves.
I
do not want to lose valuable staff due to outsourcing?
Outsourcing does not automatically mean that you
will lose all the staff you currently have, there
will
always be a need for onshore staff. What it does
mean is
that you can move valuable staff away from mundane functions into functions
where they are more effective to you and your organisation. Typically
secretaries move into a semi fee earning role and managerial role, where their
talents are used.
The project
is a good idea but seems so big to implement?
For all our clients we usually advise a phased
approach to setting up any kind of outsourcing. Day 1 we take over a reduced set
of processes and then move to other processes once the processes have bedded in.
This has the benefit of managing the risks to your organisations and does not overwhelm
your
onshore
staff. Remember you will also have a dedicated
transition
manager and account manager working on this with you to support you through the
transition.
Top
How will I know if my work is suited to offshoring?
Our experience shows,
most non core processes can be
offshored.
However please contact us and we will be able to
provide you with some tailored advice in relation to
your organisation's circumstances.
Yes.
You will have a ‘pool’ of staff (usually
2 or more), dedicated to your
organisation.
Your offshore team will build rapport with your
onshore
team and mangers over time.
How can I ensure
that I retain control of my processes?
